Before the more formal and detailed part of the policy starts, a brief statement in plain English.

We do take the privacy of your data seriously and handle it carefully. We limit the use of your data to purposes that allow us to run our business (e.g., coordinate trainings, issue certificates, look at website usage patterns). We will not spam you with emails. If you have any questions or concerns, please contact us via privacy@flow.hamburg.

Part 1: Website https://www.flow.hamburg

Who we are

Our website address is: http://www.flow.hamburg.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Not in use.

Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

MailChimp

This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp’s servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.

If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For details, see the MailChimp privacy policy at https://mailchimp.com/legal/terms/.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Where this website is hosted

This website is hosted at DF.EU in accordance with DSGVO. Servers are based in Straßburg/France.

Your contact information

For any further questions or concerns, please contact privacy@flow.hamburg.

Additional information

How we protect your data

Administrative access to this website is secured with strong passwords.

Your traffic with this website is 256 bit SSL-encrypted.

What third parties we receive data from

What automated decision making and/or profiling we do with user data

none.

Industry regulatory disclosure requirements

 

Part 2: Training Business

Who we are

We provide training classes and workshops both publicly and for customers in-house.

What personal data we collect and why we collect it

If you attend one of our classes, we will only collect the data that is required to operate the business. This usually includes your name, email address, and date and type of class attended, along with the location.

During the classes (after asking your permission), we take photos that are used solely for documenting the training and workshop.

Who we share your data with

Leankanban, Inc.

We cooperate with the Leankanban University (www.leankanban.com), see LKI’s privacy policy.

For our accredited Kanban classes, we submit these information to the LKU class registry system: Name, email address (work), plus the class title, class dates, and class locations of Lean Kanban University (LKU) classes you completed. This is information that you provided to us when you (or your organization’s training department) signed up to take LKU certified Kanban training classes. During the class, we will ask for your consent to submit this information to Lean Kanban for the purposes of issuing class certificates and credentials to you.

If you do not give consent to us to submit this personal data to Lean Kanban, you will still be counted (anonymously) as a student of the class. No LKU certificate, credential, or other verification will be provided to you.

Display of LKU class alumni information

When we submit your personal data for the purpose of issuing a class certificate or credential, you are automatically set up as a “member” of Lean Kanban University: LKU Class Alumni with an account on the Lean Kanban University website.  Your alumni profile page is accessed in the Certified Kanban: Class Alumni section of the Lean Kanban University website.

Public classes

If we communicate to LKU that a class was “public” and not private, then your alumni profile page will be publicly viewable by anyone (unless “hidden” as described below). Your automatically created LKU Alumni profile page displays:

  • Your full name, as submitted by the class instructor
  • The class(es) you attended, including class name, class type, date, location, instructor
  • Your digital class certificate of completion and your digital credential
  • Any additional information that you have added including a bio or photo

In addition to the profile page, your full name (and photo if you chose to upload a photo) will be displayed in the LKU Alumni directory on the LKU website and on the class pagefor each class you attended. This is publicly viewable by anyone. You are also findable through the search feature on the LKU Class Alumni webpages.

A trainer has the option to set a public class to Private Group Visibility, meaning that the class will only be visible to students of that class when they are logged into their LKU alumni accounts.

Private classes

If we indicate that the class was “private” rather than public, the class will only be visible to members of the class when they are logged in to their Lean Kanban University website account.  The class page, the student profile pages for that class, and the student listings (for that class) in the LKU Alumni directory will not be visible to anyone else. The class details and the class attendees are only visible to attendees of that class, the class instructor, and the Lean Kanban administrators, when logged in to the LKU website.

Hidden student status

Upon request, your LKU Class Alumni student information can be “hidden”.  This means that even if the class is “public”, the student will be invisible to anyone but themselves, the class instructor, and Lean Kanban administrators. This would enable you to still have a class certificate and credentials that you can access but no one else could see your student profile page or your name in the LKU Class Alumni directory listing.

Managing your class alumni data

To request your student account be set to “hidden” status, or that your student account is deleted entirely, please email LKU@leankanban.com.  Note that deleting your student data will delete any previously created class certificates or credentials.
We happily assist you with these matters, please let us know your preferences, and their changes.

Search engine findability

Each Class Alumni profile page and certificate is blocked from pick up by search engines. However, your listing in the broader LKU Alumni directory, or the class page, may appear in an internet search.

Dropbox, Inc.

Your data is stored on local hard disks and shared in a Dropbox Business account. Dropbox has high data privacy standards. Overall access is limited to Andreas Bartel and Susanne Bartel only.

Data documenting classes (containing PDF versions of files, images of flipcharts, photos taken in class) are made available via a secured Dropbox link to class attendees only.

How long we retain your data

We will keep your data (class documentation) for 3 years.

What rights you have over your data

If you have attended a class with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

 

Your contact information

For any further questions or concerns, please contact privacy@flow.hamburg.

Additional information

How we protect your data

We ensure that your data is protected based on current technical standards (strong passwords, separate accounts, data privacy-certified cloud providers). We keep backups in Dropbox.

What data breach procedures we have in place

Notification in case of account security breaches.

What third parties we receive data from

Cooperation partners for training and organisations ordering private classes submit required data to organize the classes.

What automated decision making and/or profiling we do with user data

none.

For a better user experience, please switch your device to portrait mode.